Booking Steps

1. Please ask your healthcare provider (Doctor, Midwife, or Nurse Practitioner) to first send us the Referral.
2. Proceed to the booking only when your referral has been provided to us by your healthcare provider or emailed to info@lactationclinic.com
3. Select the appointment date and time and then follow the steps to fill out your Patient Intake forms.
4. Once booked, you will receive your appointment details in your booking confirmation email.

*Booking link (Jane App) will open in a new tab.

*Get a Referral

A referral is required for your initial OHIP covered appointment booking.

Please get a referral from your or your baby's Family Doctor, Pediatrician, Nurse Practitioner, OBGYN, or Midwife. Referral must be issued to your baby's name and to be addressed to LatchedOn Paediatrics. In case of multiples, each baby must have their own referral or all babies' info must be on the same referral.

Example:

Patient: Baby's First Name, Last Name, Date of Birth, OHIP number
Referred to: LatchedOn Paediatrics
Referring Practitioner's OHIP billing Number: XXXXXX

*We reserve the right to refuse services because of an incorrectly issued referral.

Bellow is a short referral form to be submitted by a Doctor, Midwife, or Nurse Practitioner. Please share it with your healthcare provider. If you already have your referral, please email it to us at: info@lactationclinic.com

Fax number: (905) 390-3646

For your convenience, you can also obtain a free doctor's referral by visiting following virtual clinic:

• Telus Health MyCare

About OHIP In-Clinic Consultation

In-Clinic OHIP consults are available on weekdays only. Your appointment details are provided in your Booking Confirmation Email. Our home office is located at College & Ossington in Toronto. All visits are covered by OHIP and free of charge to the referred residents of Ontario. Your lactation consultant will be Oksana Laurinaviciene, IBCLC (female). A stand-by Pediatrician (male or female) from LatchedOn Paediatrics will join through the Zoom video call at the end of each consult. All consults are by appointment only, no walk-ins are accepted.

 Virtual Consult Preparation Steps:

1. For best results use Smartphone or Tablet device
2. Install ZOOM communications software
3. Use Headphones (preferred)
4. Ensure a good Internet connection
5. Ensure sufficient lighting
6. Mother/Lactating Parent and a baby must both be present
7. For best result, have an assisting person nearby, especially in non-latching, or painfully latching baby cases.

You will find a ZOOM link to connect in your Booking Confirmation Email. Please connect to a video call on time. If we are running late, you might need to wait up to 15 minutes. Your scheduled booking is also being coordinated with a stand-by Pediatrician. If you are late more than 10 minutes we reserve the right to cancel your appointment and/or apply a no-show fee.

CANCELLATION POLICY

Once the appointment has been booked and confirmed you can reschedule or cancel it on your own using the link provided with your booking confirmation email not later than 24-hours before your appointment time without any penalty. If the rescheduling/cancellation has to be made less than 24-hours before your appointment time, the cancellation link will not work and you will need our assistance to cancel/reschedule your appointment. No shows and late cancellations will result in a $75 cancellation fee. A new appointment time will be confirmed only after the cancellation fee for the previous no-show/late cancellation is paid.